BCS Bus successfully coordinated transportation for 9 religious groups from the United States across Italy and Spain over 6 weeks, managing 300+ transfers and real-time schedule changes while maintaining 100% on-time performance for critical monastery and museum visits.
An American religious organization initially requested simple charter services for one group visiting Italy. Within weeks, this expanded to 9 separate groups (1 advance team + 8 main groups) requiring complex logistics across two countries with overlapping schedules.
We transformed from standard charter provider to full logistics coordinator, managing every aspect of ground transportation across Italy and Spain with 24/7 support.
Coordinated flights, buses, and initially trains (later replaced with buses) for seamless transitions between Rome, Assisi, Madrid, Avila, Seville, and Cordoba.
Created city-specific guides with hotel addresses, parking coordinates, and step-by-step walking directions with screenshots for each of 9 groups at every location.
Leveraged partnerships across Italy and Spain to source vehicles on demand, including securing buses for unexpected 600km routes with 6-hour notice.
Dedicated team handling overnight requests, from forgotten items to complete itinerary changes, responding within 30 minutes regardless of time.
Successfully completed 6-week operation with exceptional performance across all metrics.
"This project started as a simple bus charter and evolved into coordinating ground logistics for nearly 400 people across two countries. Our ability to adapt - from replacing trains with buses overnight to managing immediate schedule changes - proved that flexibility matters more than perfect planning."— Eugene Bulan, CEO
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