Terms & Conditions - Booking Policy & Service Terms

In the case of the renting of buses between Bcs-bus.com and the Client, the following conditions shall apply.

Intelectual property rights

BCS YOUR CHARTER EXPERT® is a registered trademark of BCS Travel B.V. in the European Union under registration number 018024837.

All trademark rights are reserved. Unauthorized use of our registered trademarks is strictly prohibited.

View trademark details: https://euipo.europa.eu/eSearch/#details/trademarks/018024837

General

• All prices are in Euro and include VAT
• Bus rental prices include driver services, vehicle charter and fuel as well as insurance
• The clients assume full financial liability for any damage caused by them or any members of their party to the vehicle during the rental time
• In case of mechanical breakdown while on charter the company will replace the damaged vehicle with a vehicle of the same class

Cancellation Policy

In case of cancellation the following fees apply:

• Reservations cancelled more than 29 days prior to departure will incur a 10% fee of the total price.
• Reservations cancelled within 29 days prior to departure will incur a 25% fee of the total price.
• Reservations cancelled within 10 days prior to departure will incur a 50% fee of the total price.
• Reservations cancelled within 48 hours prior to departure will incur a 100% fee of the total price.

Liability

Bcs-bus.com is liable for damage caused by Bcs-bus.com or their vicarious agents or subcontractors either intentionally or due to gross negligence. In case of damage caused by simple negligence, Bcs-bus.com is liable only for breach of fundamental contractual obligations.

Delays

Exceptional situations such as air traffic controller strikes, extreme weather conditions etc. can lead to longer waiting times and must be accepted by the customer.

Trip termination

The company is not responsible for trip termination due to force majeure events. War, riots, earthquakes, hurricanes, lightning, explosions, energy blackouts, epidemics, unexpected legislation and strikes are examples of force majeure events.

Choice of Law and Place of Jurisdiction

For all legal relationships between Bcs-bus.com and the Client the law of the Netherlands applicable to domestic business is effective. Place of fulfillment is Amsterdam.